You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

No, we regret we are unable to issue refunds.

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

You must arrive 5 minutes before your activity starts.  Each session will start promptly and unfortunately we cannot wait for late arrivals.

Yes a FREE car park is available.

Yes there is wheelchair access for ALL of our events.

Yes you can purchase your ticket in-store or on the day.  However, we would highly recommend purchasing your ticket prior to the event, as spaces are limited.

Yes there are toilets inside the Garden Centre.

You can either email us at info@hawleygardencentre.co.uk or telephone 01322 224365 or 01322 224108.